Cisco NAC Appliance, formerly Cisco Clean Access (CCA), is a network admission control (NAC) system developed by Cisco Systems designed to produce a secure and clean computer network environment. Originally developed by Perfigo and marketed under the name of Perfigo SmartEnforcer, this network admission control device analyzes systems attempting to access. Hello guys, I am running Cisco ISE v2.4.0.357, and I am implementing Posture making url redirection of user to download NAC Agent from ISE. When it happends in Firefox browser, it works perfectly, a NAC agent zip file is dwonloaded from ISE whithout issues to install But if the redirection occurs i.
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thanks for visiting Cisco NAC Agent for windows 10 pcCisco Nac Agent Download Mac DownloadContentsIntroduction
This document answers the most frequently asked questions (FAQs) related to Cisco Clean Access Agent (formerly Perfigo SmartEnforcer).
The product names have changed. This table lists both the old and new names:
Refer to the Cisco Technical Tips Conventions for more information on document conventions.
Supported FeaturesQ. What operating systems are supported?
A. Agents are supported on these Operating Systems.
Windows Platforms
Macintosh platforms
Refer to Cisco NAC Appliance Agent/OS/Browser Support Matrix for more information on supported browsers and Java versions.
Q. Does Cisco support Custom APIs?
A. No.
Q. Does Cisco support the agent on VMware or Shared Drivers?
A. This is what is supported or is not supported by the NAC agent on VMware:
Hence, the summary is that the NAC agent is supported on VMware if :
For all other modes, it is unsupported.
Q. Does NAC 4.5 or later support Trend Micro OfficeScan 10.x?
A. NAC supports Trend Micro OfficeScan 10.x starting from version 4.7.1.
Error MessagesQ. The Cisco Clean Access Agent displays either the SecureSmart is not available on the network or No SecureSmart Server found on the network error message. I rebooted the Cisco Clean Access Server and worked around it for a while. How do I fix this?
A. This error is caused by the inability of the Cisco Clean Access Agent to communicate with the Cisco Clean Access Server through the SWISS protocol (the encrypted communication over UDP port 8905).
This can be due to:
Q. The Cisco Clean Access Agent receives the Network Error error message while it logs on. Why is this?
A. The Cisco Clean Access Agent shows this error when it is unable to communicate with the Cisco Clean Access Server using HTTPS. This can happen due to multiple reasons:
Q. What does the this update can not be performed for an non-administrator account error message on the Cisco Clean Access Agent during a Windows update mean?
A. The issue is that the Clean Access Agent fails to perform the Windows update for non-administrators. Agent Stub is needed for a non-administrator to launch Windows Server Update Services (WSUS). The Stub service is required to support these features for non-admin users:
Q. What does the This client version is old and not compatible. Please login from web browser to see the download link for the new version error message on the Cisco Clean Access Agent mean?
A. The issue is that the Clean Access Agent is a different version than the server. Try to match the Clean Access Agent version with the server.
Q. I have freshly installed the Windows 98 system. When I go to install the 3.2.0 Cisco Clean Access Agent client on the machine I get prompted to update the installer. However, as soon as the Cisco Clean Access Agent attempts to update the installer I get the The provided instmsi upgrade executable 'C:WindowsTemporary Internet FilesContent.IE5KXERWHYBInstMSIA[2].exe' is invalid error message. How do I fix this?
A. Install the full version of the Cisco Clean Access Agent 3.1.3 or 3.2.0 (greater than 5 Mb).
Q. I uploaded Cisco Clean Access Agent to my Cisco Clean Access Server. However, the Cisco Clean Access Server does not publish it. I get a Checking for the uploaded SmartEnforcer client file. SmartEnforcer client file not found. error message. How do I fix this?
A. Upload the .exe file, not the .zip file. Make sure to extract the .exe file from the zip folder before you upload it. Also, do not change the original .exe file name.
Q. Why do I receive the Access to network is blocked by the adminstrator error message on the Cisco Clean Access Agent when I try to log in?
A. If you are using both the wired and the wireless networks at the same time, this error message can occur. Try using either the wired or the wireless network which might solve the issue. Also, try using the CCA version 4.1.3. This might help to resolve the issue.
Q. Why do I receive the Warning: The current Trusted Certificate Authority 'www.perfigo.com' is suited for lab environments only. Cisco recommends importing a third-party Certificate Authority. Please check your Clean Access Server(s) and standby Clean Access Manager for similar messages. error message after upgrading the NAC Appliance?
A. This error message is due to the Perfigo certificates. This issue can be resolved by deleting the Perfigo CA from the trusted CA list.
Q. What does the Revocation information for the security certificate for this site is not available. Do you want to proceed error message on the Cisco Clean Access Agent mean?
A. This issue is due to the unavailability of the revocation information for the security certificate. There are two resolutions available for this issue. The resolutions are provided below:
Another workaround to remove of this error message is available. You can add <AllowCRLChecks>0</AllowCRLChecks> to the NACAgentCFG.xml file in this directory: C:ProgramFilesCiscoCisco NAC Agent
Note: The Network Error SSL Certificate Rev Failed 12057 error message on Cisco Clean Access Agent generates due to this problem.
Refer to these documents for more information:
Q. When I launch the Web agent on Windows 7 machine, it fails with error message code 3. How do I fix this issue?
A. The error code 3 is a message that indicates that the agent was downloaded but not installed. These are possible workarounds:
Q. I receive an Internet Explorer script error when the NAC agent tries to start. How do I resolve this issue?
A. The error message is shown below.
Complete these steps in order to fix this issue:
MiscellaneousQ. What do I need to do in order to correct when MAC clients do not redirect to the Page Not Found page?Cisco Nac Agent Download Mac Installer
A. Make sure that you do not use a domain name that ends in .local. MAC treats this as a special DNS name for multicast DNS. Therefore, the resolution request is never sent to the DNS server.
Q. What occurs if Clean Access Agent gets blocked by McAfee?
A. The issue is that Clean Access Agent gets blocked by McAfee thinking that the webagent setup program (webagentsetup-win.exe) is a trojan. A workaround for this issue is to modify the method that clients download to exclude the ActiveX applet and strictly utilize the Java component. This can be set on the CAM using the User Pages - Login Page - edit - Web Client(ActiveX/Applet) - Java Applet Only. Or, the user can use any other browser, preferably Firefox.
Q. Who does the Cisco Clean Access Server try to communicate with when it connects using port 8905 as its source port?
A. The Cisco Clean Access Agent communicates with the Cisco Clean Access Server through the SWISS protocol using encrypted communication over UDP port 8905.
Q. How do I limit SSH access to the Cisco Clean Access Server?
A. Change the /etc/ssh/sshd_config file by adding a line similar to this one:
For example:
Issue the service sshd restart command to restart the SSHD process. Instagram download mac app store.
Q. How do I disable Clean Access Agent for Windows 98/95?
A. Under CleanMachines, uncheck Windows All and select each OS independently for Require Use of Clean Access Agent.
Q. The Edge switches running SNMPv3 are not polled correctly by the Collector after sending a link up or MAC notification trap. Discovery of endpoints connecting to ports on switches running SNMPv3 is delayed until the next regular poll of the switch by NetMap in the NAC Profiler. Why?
A. This issue is related to the Cisco bug ID CSCta25695 (registered customers only) . Refer to this bug for more information.
Q. Why are there some issues when I use certificates from Perfigo in NAC Appliance?
A. The reason for the issues when you use certificates from Perfigo can be due to the version of Cisco NAC Appliance used. Cisco NAC Appliance Release 4.7(0) no longer contains the www.perfigo.com Certificate Authority (CA) in the .ISO or upgrade image. Administrators who require the www.perfigo.com CA in the network must manually import the CA from a local machine after the installation or upgrade to Release 4.7(0).
In order to establish the initial secure communication channel between a CAM and CAS, you must import the root certificate from each appliance into the other trusted store of the appliance so that the CAM can trust the certificate of the CAS and vice-versa.
Q. AV check fails on Cisco Clean access for Windows 7 machines. How do I fix this problem?
A. This issue happens because requirement-rules did not have correct rule chosen under the Windows 7 OS. Choose all the requirement-rules for the Windows 7 under the existing requirement.
![]() Q. The NAC denies network access due to no antivirus being installed on the workstation even though AVG 10 is installed on it. What is the reason behind this problem?
A. AVG 10 is not yet supported on NAC. Refer to Cisco bug IDCSCtj89340 (registered customers only) for more information on this enhancement
Q. Can I pass DHCP requests for Nortel IP Phones behind a NAC?What Is Cisco Nac Agent
A. Yes. You can pass the DHCP requests for Nortel IP Phones behind a NAC. Refer to Nortel IP Phones behind NAC for more information.
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